These terms and conditions apply to the use of this website at ineedphone.co.uk. By accessing this website and/or placing an order, you agree to be bound by these terms and conditions. Using this website indicates that you accept these terms regardless of whether or not you choose to register or order from us. If you do not accept these terms, do not use this website.

1. Introduction

1.1 – You can access most areas of ineedphone.co.uk without registering. However, some sections of this website require registration.

1.2 – We may revise these terms and conditions at any time by updating this posting. You should check this website periodically to review the current terms and conditions, as they are binding on you. If you do not wish to accept any new terms after notice has been given, you should refrain from using this website.

2. Ordering from ineedphone.co.uk

2.1 – You place an order by completing our online checkout process. You will have the opportunity to review your order and correct any errors before submission. An order acknowledgment will be sent detailing the products you ordered.

2.2 – Our acceptance of your order occurs when we dispatch the order. You will receive a dispatch confirmation via email. A purchase contract is formed upon dispatch, even if your payment has been processed immediately, unless we notify you that we do not accept your order or you cancel it.

2.3 – We reserve the right to refuse an order under the following circumstances:

• • If goods are unavailable

• • If we cannot obtain payment authorization

• • In cases of pricing or product description errors

• • If you do not meet eligibility criteria as stated in our terms and conditions

2.4 – We are not liable for any loss resulting from incorrect address entries or failure to collect a parcel within the courier’s timeframe. If a courier charges us for returning an uncollected item, we may charge your card for the cost incurred, which includes a current return charge of £5 and an additional £5 for re-delivery within the UK.

2.5 – If you are not present at the time of delivery, the item will be returned to the depot. You must collect the item within the timeframe stated by the courier; otherwise, the parcel will be returned to us. We will pass on any return charges, and you will be notified via email. The current charges are £5 for returns and £5 for re-delivery within the UK.

2.6 – Delivery timescales on our website are estimates. We ask that you wait 7 working days past the last estimated delivery date before contacting us about undelivered parcels.

2.7 – For pre-orders, your credit or debit card will be charged upon order submission. If we cannot fulfill the order, a refund will be issued. For orders containing both pre-order and available items, you will receive the order only once all items are in stock, unless you select the “Dispatch as items become available” option. You will incur a delivery charge for each separate delivery.

2.8 – If your order does not arrive, you must inform us within 30 days of the due delivery date. Failure to report missing items within this timeframe may hinder our ability to investigate with couriers.

3. License

3.1 – You are permitted to print and download extracts from this website for personal use on the following conditions:

• • No modifications to documents or graphics.

• • No use of graphics separately from accompanying text.

• • All copyright and trademark notices, as well as this permission notice, are included in all copies.

3.2 – Unless stated otherwise, we or our licensors own the copyright and intellectual property rights in all materials on this website, including photographs and images. Unauthorized use of extracts for purposes other than those outlined in 3.1 is prohibited. Breach of these terms automatically terminates your permission to use this website, necessitating immediate destruction of downloaded or printed extracts.

3.3 – Subject to 3.1, no part of this website may be reproduced or stored on any other website or included in any retrieval system or service without our prior written permission.

3.4 – All rights not expressly granted are reserved.

4. Service Access

4.1 – While we strive to ensure that this website is available 24/7, we will not be liable if it is unavailable for any reason.

4.2 – Access to this website may be temporarily suspended without notice due to system failure, maintenance, repair, or other circumstances beyond our control.

5. Visitor Material and Conduct

5.1 – Other than personally identifiable information covered under our Privacy Policy, any material transmitted or posted to this website will be considered non-confidential and non-proprietary. We may freely use such material for any commercial or non-commercial purposes.

5.2 – You may not post or transmit material that:

• • Is threatening, defamatory, obscene, offensive, abusive, discriminatory, or otherwise unlawful.

• • Lacks necessary licenses or approvals.

• • Encourages criminal conduct or infringes third-party rights.

• • Contains harmful components such as viruses or malware.

5.3 – Misuse of the website, including hacking, is strictly prohibited.

5.4 – We will cooperate fully with law enforcement authorities or court orders requesting disclosure of identities related to breaches of clauses 5.2 or 5.3.

6. Links To and From Other Websites

6.1 – Links to third-party websites are provided for convenience only. We do not control or endorse these websites, and you access them at your own risk.

6.2 – If you wish to link to this website, you must:

• • Link to but not replicate the homepage.

• • Not alter the appearance of the ineedphone.co.uk logo.

• • Not create frames around this website.

• • Not imply endorsement of products or services other than our own.

• • Not misrepresent your relationship with us.

• • Not link from a website you do not own, or that contains offensive or controversial content.

We reserve the right to revoke permission for linking for any breach of these terms.

6.3 – You shall indemnify us for any loss or damage incurred due to your breach of clause 6.2.

7. Registration

7.1 – Registration with ineedphone.co.uk requires you to be over eighteen years of age.

7.2 – Each registration is for a single user. Sharing your username and password with others or on a network is prohibited.

7.3 – You are responsible for the security of any passwords issued. If you suspect someone else knows your password, contact us immediately.

7.4 – We may suspend or cancel your registration at our discretion or if you breach any obligations outlined in these terms.

8. Disclaimer

8.1 – We strive for accuracy on this website but do not guarantee the completeness or correctness of the information. Changes may occur to materials, products, and prices without notice.

8.2 – Materials on this website are provided “as is” without conditions, warranties, or other terms of any kind, to the maximum extent permitted by law.

9. Liability

9.1 – We and our affiliates exclude liability for any loss or damage incurred by you or third parties in connection with this website, including direct, indirect, or consequential losses.

9.2 – We do not exclude or limit liability for:

• • Death or personal injury caused by negligence.

• • Fraud or fraudulent misrepresentation.

• • Any liability that cannot be limited or excluded by law.

9.3 – You are responsible for any costs arising from servicing, repair, or correction of equipment or data due to material obtained from this website.

9.4 – You agree to indemnify us from any claims, liability, or damages arising from breaches of these terms or your use of the website.

10. Governing Law and Jurisdiction

10.1 – These terms are governed by Scots law, and disputes shall be subject to the exclusive jurisdiction of the Scottish courts.

10.2 – We do not warrant that materials for sale on this website are suitable for use outside the UK. Accessing this website from prohibited territories is at your own risk.

11. Miscellaneous

11.1 – You may not assign, sublicense, or transfer any rights under these terms.

11.2 – If any provision of these terms is found invalid by a competent court, the remaining provisions will remain in full effect.